PRIVACY AND SECURITY POLICY

Our company may collect personal data for various purposes. Below is information on how and in what manner personal data is collected, as well as how it is protected.

Through membership or by filling out various forms and surveys on our store, some personal information about members (such as name-surname, company information, phone number, address, or e-mail addresses) may be collected by our store, depending on the nature of the business.

From time to time, our company may send information to its customers and members about campaigns, new products, or promotional offers. Members can choose whether or not to receive such information during the registration process, and they can change this preference at any time in the account settings section after logging in or by using the link provided in the notification message.

Personal information transmitted to our store electronically during the approval process via our website or via e-mail will not be disclosed to third parties, except for the purposes and scope specified in the “User Agreement” concluded with our members.

To identify system-related issues and to quickly resolve any problems or disputes related to the services provided, our company records and uses members’ IP addresses. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic data.

Our company may use the requested information for direct marketing purposes, either by itself or in cooperation with third parties, beyond the scope and purposes set out in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions conducted through our store may be used by our company and its partners for statistical evaluations, database creation, and market research without disclosing member identities, beyond the scope of the Membership Agreement.

Our company undertakes to keep all confidential information strictly private and confidential, to treat it as a duty of confidentiality, and to take all necessary precautions to maintain confidentiality and prevent unauthorized use or disclosure to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Credit card information is not stored in our system in any way.

There are two things to check when entering transaction processes to ensure you are on a secure site. One is the key or lock icon located at the bottom of your browser. This shows you are on a secure internet page, and your information is encrypted and protected. This information is used only in accordance with the instructions you provide during the sales process. During shopping, credit card information is securely transmitted to the relevant bank using 128-bit SSL (Secure Sockets Layer) encryption independent of our website. If the card’s availability is confirmed, the shopping process continues. Since the information related to the card cannot be viewed or recorded by us, it is impossible for third parties to access this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online with a credit card is monitored by our company against credit card fraud. Therefore, for first-time orders from our shopping site, financial and address/phone number confirmation must be completed before the order can be processed. If necessary, contact will be made with the credit card holder or the relevant bank.

You can access and change all the information you provide during membership only by yourself. If you keep your login information secure, it is not possible for others to access or change your information. For this reason, membership transactions are carried out within a 128-bit SSL secure area. This system is an international encryption standard that is virtually unbreakable.

Websites that provide a customer support hotline or clearly list an address and phone number are more preferred today. This way, you can get detailed information on any questions you may have and assess the reliability of the company offering online shopping services.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company is not responsible for the privacy practices or content of these linked sites. The ads published on our site are distributed to users through our advertising partners. The Privacy Policy Principles outlined in this agreement apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the following limited cases, our company may disclose user information to third parties beyond the provisions of this Privacy Policy:

1. To comply with the legal obligations arising from laws, decrees, regulations, etc., issued by competent legal authorities;

2. To fulfill and implement the terms of the “Membership Agreement” and other agreements made with our users;

3. In connection with an investigation or inquiry duly conducted by authorized administrative or judicial authorities;

4. Where disclosure is necessary to protect the rights or safety of users.

E-MAIL SECURITY

Never include your credit card number or passwords in any e-mails you send to our store’s Customer Service. Information in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via e-mails under any circumstances.

If you have any questions or suggestions regarding our privacy policy, you can send an e-mail to destek@splitcarepro.com. You can also contact us using the details below:

Company Name: SplitCare Pro
Address: Yunuseli Mah. 2. Çamlık Sok. 37/B Osmangazi/Bursa
Phone: +90 555 057 1616