Splitcarepro.com Frequently Asked Questions (FAQ) – Summary:

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1. Product Authenticity:

   • All products sold are 100% original.

2. Pricing & VAT:

   • All listed prices include VAT.

3. Order Modification:

   • If your order has not yet been shipped, you can request changes via WhatsApp at +90 555 057 1616.

4. Delivery Address Change:

   • You can update your delivery address if the order has not been dispatched. Contact customer service via WhatsApp at +90 555 057 1616 for assistance.

5. Out-of-Stock Products:

   • Products are restocked regularly as long as they are in season.

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Shipping & Delivery

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1. Delivery Time:

   • Orders are delivered within 1-3 business days.

2. Tracking Your Order:

   • Check your order status under "My Orders" on the website.

3. Receiving Your Package:

   • Inspect the package for damage (crushing, tearing, or wetness) before accepting it. If damaged, refuse delivery and request a damage report from the courier.

4. Missed Delivery:

   • If you’re not available, the package will be held at the nearest courier branch for 3 days. After that, it will be returned to us.

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Cancellations & Returns

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1. Refund Processing Time:

• Refunds are processed within 7-10 business days after we receive the returned product.

1. Return Period:

• You can return products within 14 days of delivery.

1. Defective Products:

• If the product is defective, return it w

• ithin 14 days for a refund or replacement (if available).

• For further assistance, contact customer service via WhatsApp at +90 555 057 1616.